Net Promoter Score: 87.5%
Comments made by parents taken from our Parent Survey in 2016
Brilliant, innovative, joyous and energetic.
The outdoor space is superb, can't fault it.
Love the fact that the kids are outside as much as possible. The amount they learn there is amazing and the staff do a great job.
We think Arnhall is a fantastic nursery. Our three boys are all very happy and get so many different experiences that they wouldn't get elsewhere.
We can't thank you enough for the quality and variety of food that you offer both our children it is outstanding. Thank you.
This nursery is amazing and I am so glad my daughter is able to benefit from the fantastic staff, facilities and environment at Arnhall.
Comments made by parents taken from our Care Inspectorate report in 2016
The meals are a great help. Children enjoy them.
Arnhall is an excellent nursery. The care, support and opportunities are second to none.
The staff go way beyond just providing care for the children and I feel my child is in a really loving environment with people who really know them and care about them.
The staff have gone out of their way to make sure us as parents feel completely supported. Their kindness towards us and our child has moved me to tears on many occasions. I can't thank them enough.
Comments made by parents taken from our Parent Survey in October 2015
We would both like to say how pleased we are that we chose Arnhall to look after our daughter. The staff genuinely care about each child, and they all go to that extra effort to make it such a lovely place. Couldn't recommend it highly enough. :)
We love how much time you spend outside with the children and the pets. Our daughter has been a little daunted in the mornings but is always happy and rosy cheeked when we pick her up at the end of the day.
I went to visit several nurserys, childminders and nannys before coming to see arnhall and I can honestly say I made the best decision sending my child to Arnhall.
Lots of outdoor space and great indoor environment. Exceptionally beautiful.
Comments made by parents taken from our Parent Survey in October 2014
My little one loves it, and especially loves to play outside. Whenever I drop her off, she is happy to go to staff, and whenever I pick her up she looks happy and confident.
All staff are very friendly and approachable, and have witnessed them being so caring and attentive to all the children.
The variety of food is excellent. My son tries a variety of food at nursery he would refuse at home. I am pleased with very the healthy snacks, drinks and meals provided.
Comments made by parents taken from our Care Inspectorate report in February 2014
Staff go beyond their job description to help.
We are kept well informed, regularly asked for our feedback and opinions and the nursery are very accommodating to our needs.
A safe environment coupled with caring enthusiastic staff ensure that my child reveives excellent care and support at Arnhall.
The nursery is very welcoming place with fantastic outside space which is very well used. The unique setting of Arnhall is one of its key strengths along with the great enthusiasm and genuine interest that the staff show.
Comments made in 2013
Great service, with fantastic staff in a beautiful setting; I would not hesitate to recommend you to anyone looking for childcare.
My daughter really enjoyed her time at arnhall. The ladies in the toddler room were lovely. We would recommend the nursery to any of our family and friends.
Our daughter had a fantastic experience at Arnhall nursery. The staff were wonderful and provided her with an environment, where she felt safe, secure and cared for. The inside and outdoor learning space was excellent. Having a meal provided made a massive difference in the Winter and I hope fresh, home cooked meals continue, for the benefit of the children and the staff.
The staff are extremely hard working, friendly, approachable and professional and make an effort to get to know the children and make them welcome. I also like the way they deal with behaviour as they have the same standards as I have at home and therefore provide consistency.
We loved the outdoor space, the frequency with which children were taken on walks and generally encouraged to spend as much time outside as possible.
We have been really happy with the way you looked after our daughter during the time she was in your care.
Fantastic nursery and staff. Always make great use of the garden. Great choice of food, varied menus each week so (children) get to experience lots of new foods.
It is important to balance the pastoral care with learning and I think Arnhall do an excellent job of this.